With over two decades of dedicated Army service and deployments to demanding environments like Iraq, Ukraine, Zambia, Malawi, Thailand, Indonesia, and Germany, Chris possesses a profound and multifaceted understanding of the challenges faced by veterans. His six years as a patient administration non-commissioned officer provided him with invaluable, hands-on expertise in the intricacies of medical records, including a strong foundation in safeguarding Protected Health Information (PHI) and ensuring Health Insurance Portability and Accountability Act (HIPAA) compliance – critical elements in navigating the sensitive information within VA claims. This foundational knowledge is powerfully complemented by his fifteen years as a commissioned officer in armor and cavalry units. Leading soldiers in operational deployments and various missions, Chris gained firsthand insight into the physical rigors, potential injuries, and mental health strains inherent in military service, particularly within the demanding context of combined arms warfighting. This unique combination of medical records expertise, a deep understanding of PHI/HIPAA regulations, and operational leadership experience has equipped Chris with an exceptional ability to identify the crucial linkages between a veteran's service history and their current health conditions, leading to many veterans successfully obtaining the benefits they rightfully deserve.